The course focuses on the basics of computer hardware, software, mobile computing, networking, troubleshooting, and emerging technologies. 

Students learn about configuring operating systems, network configuration, and troubleshooting. You'll gain a fundamental understanding of computer hardware, operating systems, applications, networking technologies, web browsers, security risks, troubleshooting, and system maintenance. 

• Use a PC simulator game to build a virtual PC
• Respond to help desk scenarios in a real ticketing system
• Receive personalized content and guided feedback in an adaptive training tool

The course also includes an exploration of cutting-edge technologies such as cloud computing and virtualization.